TERMS OF SERVICE
Terms of Service — FluffyLoots
Last updated: July 2026
1. Introduction
Welcome to FluffyLoots. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
If you do not agree to these terms, please do not use our website or purchase our products.
2. Our Products
FluffyLoots sells digital ebooks and guides focused on pet care. All products are delivered digitally as downloadable files. No physical products are shipped.
Upon completing your purchase, you will receive immediate access to download your ebook.
3. Purchases and Payments
All prices are displayed in GBP (British Pounds) unless otherwise stated. Payments are processed securely through our trusted payment providers. We accept major credit and debit cards as well as other payment methods displayed at checkout.
By completing a purchase you confirm that you are authorised to use the payment method provided.
4. Digital Downloads and Refund Policy
Due to the digital nature of our products, all sales are final once the download has been accessed.
However, we are committed to customer satisfaction. If you experience a technical issue accessing your download, please contact us at fluffyloots@gmail.com within 7 days of purchase and we will do everything we can to resolve the issue.
Refunds may be considered at our discretion in the following circumstances:
-
The file is corrupted or inaccessible
-
You were charged incorrectly
-
A duplicate purchase was made in error
Refunds will not be issued simply because you changed your mind after downloading the product.
5. Intellectual Property
All content published by FluffyLoots — including ebooks, text, images, graphics and branding — is the intellectual property of FluffyLoots and is protected by copyright law.
By purchasing our ebooks you are granted a personal, non-exclusive, non-transferable licence to read and use the content for your own personal use only.
You may not:
-
Reproduce, copy or distribute our ebooks without written permission
-
Share, resell or redistribute our content in any form
-
Use our content for commercial purposes without our explicit written consent
-
Remove or alter any copyright notices within our products
6. Disclaimer
The information provided in our ebooks is for general educational and informational purposes only. While we make every effort to ensure the accuracy and quality of our content, FluffyLoots does not accept liability for any errors, omissions or outcomes resulting from the use of our guides.
Our ebooks are not a substitute for professional veterinary advice. Always consult a qualified veterinarian for specific health concerns about your pet.
7. Limitation of Liability
To the fullest extent permitted by law, FluffyLoots shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our products or website.
Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for the product in question.
8. User Conduct
By using our website you agree not to:
-
Use our website for any unlawful purpose
-
Attempt to gain unauthorised access to our systems
-
Upload or transmit any harmful or malicious content
-
Infringe upon the intellectual property rights of FluffyLoots or any third party
9. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes To These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website following any changes constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at: